Orders are shipped once a week, usually on Tuesday. This allows us to provide free shipping across North America. It also allows us to focus on developing our products while providing exceptional customer support.

Orders must be placed no later than 10 am PST (6 pm GMT) the day before shipping.

NOTE: Delivery times are our best estimates based on information provided by the carriers. We won't be responsible for any delays in transit.

 

Weekly Shipping Schedule:

 
 

United States

Free USPS Shipping (3-4 business days)

Very reliable, relatively quick shipping service. We ship out weekly orders from Point Roberts, Washington, so customers in the west coast may get their order a day sooner than those in the east coast. Includes tracking.

 

Express (1-2 business day)

Often arrives the day after shipment date. The most reliable service. Includes tracking. Ships on Tuesdays.


Canada

Free Regular Parcel (2-7 business days)

Tracked from origin to destination. The closer the customer is to the Pacific Coast, the faster the item will be delivered. Most orders arrive within 4 days of shipment date.


Everywhere Else

Please note that orders outside of USA and Canada may be subject to duties, taxes, and brokerage fees. 

Canada Post, No Tracking (6 - 10 Business Days)

6 - 10 business days is the time required to ship your order from our location to your country's Customs Office. It is NOT the time required for your order to reach you once shipped, although, orders with this shipping option often DO reach their destination within 6 - 10 business days. The efficiency and thoroughness of each country's Customs Office varies - sometimes they can hold a package for weeks, even months, before releasing it, although it is rare. There have been a couple instances where the Customs simply lost the package. We will not be held responsible for any delivery delays or failures, as mentioned above. If you do not trust your Customs, or Postal Service, please select the DHL option.

Express WorldWide (2-5 Business Days)

By far the best shipping service we can offer. Delivered directly to your door, avoiding your Customs Office. Very reliable and fully tracked from start to finish. Contact your local DHL to inquire about the fees DHL may collect on behalf of your government upon delivery.